Author/Source: Jason Perlow See the full link here
Takeaway
This article shares the thoughts of a former Microsoft engineer about why the Windows operating system isn’t as good as it could be. You’ll learn what he thinks are the main problems and how Microsoft might be able to make Windows better for everyone.
Technical Subject Understandability
Beginner
Analogy/Comparison
Thinking about Windows problems is like a chef who keeps changing the kitchen layout, making it harder for people to find the salt or the oven.
Why It Matters
The article explains that when a computer system is hard to use, it can be frustrating and waste people’s time. For example, the former engineer mentioned how difficult it is to find the Control Panel in newer versions of Windows, which makes basic settings harder to change.
Related Terms
User experience debt, software-as-a-service. Jargon Conversion: User experience debt means that a system gets harder to use over time because of many small, inconsistent changes. Software-as-a-service is when you pay a subscription to use software instead of buying it one time.


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